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SmartDC maintenance on January 8th 2013

01/07/2013 | News |

Dear Customers,

We would like to announce a maintenance program of SmartDC (the datacenter where our servers are housed in) on January 8th 2013. As a part of their maintenance program, SmartDC has scheduled a Dark Site test. This test involves shutting down the 23KV power feed into the building of SmartDC to stimulate the failure of the high voltage utility electrical supply to the facility.

The test of SmartDC is scheduled on:
Tuesday January 8th 2013 between 06.00 and 08.00 AM CET

Maintenance Summary:
Start: January 8th 2013, 06:00 CET (05:00 AM UTC)
End January 8th 2013, 08:00 CET (07:00 AM UTC)

Description: Dark Site Test, simulated mains failure test.
Impact: B-feed (short-break) will experience short moments of power loss. The A-feed (no-break) will not be impacted and no power loss will occur during this maintenance window.

This maintenance of SmartDC is scheduled to test and confirm all emergency systems operate correctly during an actual, non-simulated, electrical utility disturbance or mains failure. According to SmartDC the A-feed will not be impacted as the redundant UPS and Generator systems will support the full load during the test. As their B-feed is not behind the UPS, this feed will be momentary down until the generators are fully started and  provide power  to the B-feed. In their facility the day lights will be off during the transition to generator power.

During this maintenance all services (installations, remote hands, datacenter visits etc.) will be operated as normally. i3D engineers, SmartDC engineers and electricians will work closely on-site with equipment vendors to ensure no unexpected power drops will occur. 

Should you have any questions, do not hesitate to contact us.

Kind Regards, 
The Team

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